Customer service is something we take seriously and we work within a professional code of conduct laid down by the Royal Institution of Chartered Surveyors and the Ombudsman for Estate Agents. Our staff understand your needs and are committed to achieving a successful sale.

We listen to you our customers in order to give you what you want and the majority of sellers through JOHNSONS tell us that they were very satisfied with our services, as evidenced by the fact that they often use us again and again and recommend us to their friends and relatives.


This is a skilled and crucial aspect in achieving a sale. Remember that the highest valuation is not necessarily the correct one and that initially an unrealistic asking price in the first place can leave you worse off in the long run.


We will ensure the maximum exposure for your home by setting in motion an advertising plan comprising:

• Displaying your home in our showroom
• Quality press advertising
• Distinctive sale board
• Internet advertising

As far as possible we will try and ensure that only genuine buyers view your home. We will subsequently try and obtain feedback in order that you are kept up to date. We will inform you as soon as we receive offers, negotiate the best possible price on your behalf and keep you informed of subsequent progress.

There is, in our opinion, no question of doubt that skilled and experienced valuers and sales advisers can be invaluable to you, the seller. Our staff work together as a dedicated team and comprise:

• Valuers
• SaleNegotiators/Advisers
• Customer Support Staff

Our team will keep in touch with you as often as possible whilst your home is entrusted to us.


JOHNSONS make use of computer systems within our branches to assist our staff and customers alike. Use of digital cameras allows buyers to preview your property either in our offices or on our website, making it more likely that only serious buyers will arrange to view your home.


Reduced costs which JOHNSONS enjoy as a result of efficient methods and technology can be passed on to you, the customer. As a result, we are confident that we can provide all the above features of service for a very competitive fee and will be very surprised if you can find better all-round value for money elsewhere.